AF77 Privacy Policy – How We Protect Your Data

1 Overview

This Privacy Policy describes how af77 collects, uses, stores, and protects the personal information of players who use the af77 platform. AF77 is committed to handling your data with care, transparency, and respect. This policy applies to all players accessing af77 from Bangladesh and any other permitted location.

When you create an account on af77, make a deposit, place a bet, or simply browse the platform, certain information about you is collected. AF77 uses this information to provide you with a secure, personalised, and reliable betting experience. This policy explains all of that in plain language — no legal jargon, no vague statements.

AF77 operates this platform and is the data controller responsible for your personal information. If you have any questions about how af77 handles your data, you can contact the team at [email protected] at any time.

2 What We Collect

AF77 collects different categories of personal data depending on how you interact with the platform. Here is a clear breakdown of what af77 collects and why each category is needed:

AF77 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by law or responsible gaming obligations.

3 How We Collect Your Data

AF77 collects your personal data through several channels. Understanding how this happens helps you stay informed about your privacy on the platform:

• Direct interactions: When you register an af77 account, complete your profile, make a deposit, contact support, or respond to a survey, you provide data directly to af77.
• Automated technologies: As you use the af77 platform, technical data is collected automatically through cookies, server logs, and similar tracking technologies. This includes your IP address, device information, and browsing behaviour on the platform.
• Payment providers: When you make a deposit or withdrawal via bKash, Nagad, Rocket, or another approved payment method, af77 receives transaction confirmation data from the payment provider.
• Identity verification providers: When af77 requests KYC verification, your submitted documents are processed by af77's trusted verification partners who return a verification result to af77.
• Third-party analytics: AF77 uses analytics tools to understand how players use the platform. These tools collect aggregated, anonymised usage data to help af77 improve the player experience.

4 How We Use Your Data

AF77 uses your personal data only for legitimate purposes that are necessary to operate the platform and serve you as a player. The specific purposes for which af77 uses your data are:

• Account management: Creating and maintaining your af77 account, verifying your identity, and keeping your account secure.
• Processing transactions: Handling deposits, withdrawals, and bonus credits accurately and promptly.
• Providing the service: Enabling you to place bets, play games, and access all features of the af77 platform.
• Customer support: Responding to your queries, resolving disputes, and improving the quality of af77's support service.
• Fraud prevention and security: Detecting and preventing fraudulent activity, money laundering, and unauthorised account access on af77.
• Legal compliance: Meeting af77's obligations under applicable laws and regulations, including anti-money laundering (AML) and know-your-customer (KYC) requirements.
• Responsible gaming: Monitoring player behaviour to identify signs of problem gambling and providing appropriate support tools.
• Platform improvement: Analysing usage patterns to improve the af77 platform, fix bugs, and develop new features.
• Marketing communications: Sending you information about af77 promotions and offers, where you have opted in to receive such communications. You can opt out at any time.

AF77 will never use your personal data for purposes that are incompatible with those listed above without first obtaining your explicit consent.

5 Sharing Your Data

AF77 does not sell your personal data. However, af77 does share data with a limited set of trusted third parties where it is necessary to operate the platform. These parties are:

• Payment processors: bKash, Nagad, Rocket, and other approved payment providers receive the transaction data necessary to process your deposits and withdrawals.
• Identity verification providers: AF77's KYC partners receive your verification documents solely for the purpose of confirming your identity. They are contractually prohibited from using this data for any other purpose.
• IT and hosting providers: AF77's platform infrastructure is supported by trusted technology partners who may have access to data as part of providing their services. All such partners are bound by strict data processing agreements.
• Regulatory and law enforcement authorities: AF77 may be required by law to disclose certain player data to regulatory bodies, law enforcement agencies, or courts. AF77 will only do so where legally obligated.
• Fraud prevention agencies: AF77 may share data with fraud prevention organisations to protect the platform and its players from financial crime.

AF77 does not share your personal data with advertisers, data brokers, or any other commercial third parties for marketing or profiling purposes.

6 Cookies and Tracking

AF77 uses cookies and similar tracking technologies to make the platform work properly and to improve your experience. A cookie is a small text file stored on your device when you visit the af77 platform. Here is how af77 uses cookies:

• Essential cookies: These are required for the af77 platform to function. They keep you logged in, remember your preferences, and ensure the platform operates securely. You cannot opt out of essential cookies.
• Analytics cookies: These help af77 understand how players use the platform — which pages are visited most, where players spend time, and where issues occur. This data is aggregated and anonymised.
• Performance cookies: These allow af77 to measure and improve the performance of the platform, including page load times and error rates.
• Preference cookies: These remember your settings and preferences on af77, such as your preferred language or display settings.

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the af77 platform. AF77 does not use third-party advertising cookies or cross-site tracking cookies.

7 Data Retention

AF77 retains your personal data only for as long as it is necessary for the purposes for which it was collected, or as required by applicable law. The general retention periods af77 applies are:

• Account data: Retained for the duration of your af77 account and for up to 5 years after account closure, as required for legal and regulatory compliance.
• Transaction records: Retained for a minimum of 5 years from the date of the transaction, in line with anti-money laundering regulations.
• KYC documents: Retained for the duration of your account and for up to 5 years after closure.
• Support communications: Retained for up to 3 years from the date of the last interaction.
• Technical and usage data: Typically retained for up to 12 months in identifiable form, after which it is anonymised or deleted.

When data is no longer required, af77 securely deletes or anonymises it so that it can no longer be linked to you as an individual.

8 How We Keep Your Data Secure

AF77 takes data security seriously and has implemented a range of technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse. These measures include:

• TLS encryption for all data transmitted between your device and af77's servers.
• AES-256 encryption for all personal data stored on af77's systems.
• Multi-factor authentication options for player accounts.
• Regular security audits and penetration testing of the af77 platform.
• Strict access controls ensuring that only authorised af77 staff can access personal data, and only to the extent necessary for their role.
• Continuous monitoring of af77's systems for suspicious activity and potential security threats.

While af77 takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your af77 account secure by using a strong, unique password and not sharing your login credentials with anyone.

9 Your Privacy Rights

As an af77 player, you have the following rights over your personal data. AF77 is committed to honouring these rights promptly and without unnecessary barriers:

To exercise any of these rights, contact af77 at [email protected]. AF77 will respond to all data rights requests within 30 days. In some cases, af77 may need to verify your identity before processing a request.

10 Minors

The af77 platform is strictly for adults aged 18 and over. AF77 does not knowingly collect personal data from anyone under the age of 18. If af77 discovers that a minor has registered on the platform, the account will be closed immediately and all associated data will be deleted.

If you are a parent or guardian and believe that your child has created an af77 account, please contact af77 immediately at [email protected] so that the account can be closed and the data removed without delay.

11 Changes to This Policy

AF77 may update this Privacy Policy from time to time to reflect changes in the platform, legal requirements, or industry best practices. When changes are made, the updated policy will be published on this page with a revised "Last Updated" date at the top.

For significant changes that affect how af77 uses your personal data, af77 will notify registered players via email or a prominent notice on the platform. Your continued use of af77 after a policy update constitutes your acceptance of the revised terms. If you do not agree with the updated policy, you should stop using the platform and contact support to close your account.

12 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or how af77 handles your personal data, please get in touch with the af77 privacy team. AF77 is committed to addressing all privacy-related enquiries promptly and transparently.

• Email: [email protected]
• Live Chat: Available on the af77 platform after logging in to your account, 24 hours a day, 7 days a week.

AF77 aims to respond to all privacy-related email enquiries within 48 hours. For data rights requests, the response time is up to 30 days as permitted by applicable law.